Gratiot County Community Mental Health's Report Card
We are dedicated to the delivery of quality person-centered services. We strive
to provide services which meet the dreams, desires, and needs of our consumers.
Please feel free to browse the outcomes of our State and CARF Surveys.
- Annual Report
An overview of the highlights from the past year that occured at Gratiot County
Community Mental Health.
- CARF Survey Reports
An excerpt from the report:
"Gratiot County Community Mental Health has earned a Three-Year Accreditation. On
balance, GCCMH has made a commitment to utilize the CARF standards and has accomplished
a great deal in its pursuit and maintenance of international accreditation. The
organization has the human resources and support to address the areas for improvement
detailed in this report. It also has the ability to change and grow to meet the
various challenges that affect the individuals it serves. The board, administration,
and staff members are complimented for the positive efforts they have made in the
pursuit of accreditation and are encouraged to use their resources to address the
opportunities for improvement detailed in this report."
- Preformance Indicator Report
Sharing performance information with internal and external stakeholders is a vital
aspect of continuously improving the services of an organization. To this end, GCCMH
has compiled this report for review by staff, board members, community providers,
and consumers. It is the responsibility of board members, administration and supervisors
to utilize this report to implement agency/program improvements. The report enables
staff to compare data, analyze results, and implement changes or improvements, where
needed. A performance improvement system measures the accomplishment of the program
objectives through measuring program performance in four key areas: effectiveness,
efficiency, access and satisfaction. The link above will direct you to a representation
of the data collected from the 2nd Quarter of Fiscal Year 2011 (January 1, 2011—
March 31, 2011).
- Mystery Shopper Report
Each Quarter our Facility is inspected by a Mystery Shopper to make sure that we
are meeting the standards set for a Community Health Facility. Recorded on the page
linked above are the results for the First Quarter of the 2011 Fiscal Year.